Privacy Policy

1. Introduction

NorthLedger Accounting ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our accounting services.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name, address, telephone number, and email address
• Social Insurance Number (SIN) and other tax identification numbers
• Financial information including income, expenses, and banking details
• Employment information and business details
• Tax returns and related financial documents

Website Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our website
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing accounting and tax preparation services
• Communicating with you about our services
• Processing payments and managing accounts
• Complying with legal and regulatory requirements
• Improving our services and website functionality
• Sending marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Government Agencies: When required by law or regulation (e.g., Canada Revenue Agency)
• Service Providers: Trusted third-party vendors who assist in providing our services
• Legal Requirements: To comply with court orders, subpoenas, or legal processes
• Business Transfers: In connection with a merger, sale, or transfer of business assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data both in transit and at rest
• Secure servers and firewalls
• Regular security assessments and updates
• Access controls and employee training
• Physical security of our office premises

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Meet professional standards and industry best practices

Tax-related documents are typically retained for a minimum of 7 years as required by Canadian law.

7. Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your information (subject to legal requirements)
• File a complaint with privacy authorities

8. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser, but disabling cookies may affect website functionality.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

10. Contact Information

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: